As of about three days ago, when I create cards by email, the original email text is now being attached to the card.
I don't need it attached to the card. It's already created the card and had all the information extracted.
It means that every card created via email now shows as having a useless attachment and the card back is cluttered by that same useless attachment.
@davidrwood oooh interesting. i hadn't noticed this yet. i actually think that's kinda useful as I sometimes wanted to see what the actual email looked like and not the blargh-y markdown.
But if you're wanting to remove that...
Via Trello Automation
I unfortunately don't know of any ways to do that via trello automation. I tried using the action to remove a link, but since its a file and not a link I don't think that works.
You could try using the Trello API with the delete attachment method. Combine that with automation so maybe when a a card is emailed into a board it hits that API. However, couple gotchas here: 1) you'd need to figure out the id of the attachment, so would likely need to do some other actions to get the attachment info, and 2) it looks like this is a DEL method and not POST, so I'm not even sure if it would work with POST (doing an HTTP request in Trello's automation only allows GET and POST).
My hack: PixieBrix
I use PixieBrix, a low-code browser automation tool, to add stuff on top of Trello. It only works in the Chrome Browser, as it's a Chrome Extension, so if you're worried about it on mobile this won't help. But I can make a quick automation that would hide all the attachments section when you open up a trello card. Would that help? Happy to share with you if so. Note - this would hide ALL attachments, so if you actually want to show some attachments, it might not be the way to go.
Let me know if you want a link to try that out and I can send it over and see if it helps.
Thanks Brittany!
Hiding all attachments isn't useful. I want to see attachments that I add.
The Automation route doesn't sound entirely feasible, as you mention, and I rather resent having to spend time trying to reverse something that was added.
How do I get a feature change raised to have this either reversed or at least an option to attach the email to the card or not?
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@davidrwood you can request features by going through support: https://trello.com/contact That should route you to the right place.
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Thanks. Dug through that lot and eventually found the link to Suggestions (here)
But the Create button on that page brings up a dialog that doesn't include Trello (when the issue type is set to Suggestion).
Am I missing something? I'm not a paying user (any longer, I used to have Trello Gold - hence I'm posting this thread here in the first place).
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@davidrwood ah i believe that workflow will only let you request features if you're a paid user
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So you know of no way to get a feature request raised (to revert or make this new and annoying feature) reverted or made optional?
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Not for non-paying users.
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