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How can I reset my password if I no longer have access to the email I used to sign up with?

Nicole Maroon
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 1, 2024

I signed up with a company email that I no longer have access to. I forgot my password and now I cannot sign in because I don't have access to the email that the password reset link will be sent to. 

Suggestions?

 

 

1 answer

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 2, 2024

Hello, Nicole!

Welcome to the community.

To reset your password, you must have access to the email associated with your account. The best solution in this situation is to contact your former employer and request access to that email again. When you created your Trello account, your email served as the primary means of ensuring your security. Therefore, regaining access to your email is essential for completing the password reset process.

Kind Regards
Alisson
Trello Team

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