Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How can I get hold of someone to discuss a dispute billing?

Randylyn Masse May 5, 2024

I was charged $239 and I don't know why.  I also ended up with 2 accounts when it changed to workspaces.  I  no longer know how to use Trello in the way I used to.  What the heck has me charged $239.98?  I was originally a gold member which was only $48/year before workspaces.  I also just noticed looking up when I was billed the $239 that I was charged twice in 2022.  Not being able to speak to a human is frustrating enough and seems a bit scammy when I have tried to get this resolved.  This needs to be corrected.  Who do I contact to get my refund and to help me merge my 2 accounts.  

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2024
0 votes
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 6, 2024

Hi @Randylyn Masse 

Use this link

https://trello.com/contact 

Select Billing

TAGS
AUG Leaders

Atlassian Community Events