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How can I get Atlassian to stop billing on my closed account

Edited
Dan Sullivan
Dan Sullivan
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Nov 14, 2023

Furios former user.

I had a personal and work account. Paid plans were cancelled, data deleted, accounts closed and I'm still.getting.billed.

Can't reach a human. Next stop is to report it to my credit card company as 'uncancellable'. 

Advice?

Thanks.

 

 

Edit:

It says new user because I had to create an account again to post in the community.

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Brittany Joiner
Brittany Joiner
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Nov 14, 2023

@Dan Sullivan have you created a support ticket? https://trello.com/contact We can't help you here in the community as we don't have access to your account.

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