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Having trouble getting a trello rule trigger to activate

Quells T July 25, 2023

I'm trying to set up a simple rule such that when @ is used in a new card comment, the person addressed would get added as a member of the card as well as myself. This way, we would both continue to get notified with any movement on the card.

I've set up the rule as follows:

"when @person-A  is added to a card by anyone, add member @person-A to the card, and add member @person-B to the card"

Here's a picture of that rule.


This rule never activates. I'm thinking the trigger doesn't do what I think it means...

Anyone have a clue what's going on here?


1 answer

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Answer accepted
Dreamsuite Mike
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July 26, 2023

Hi @Quells T 

If it is to be triggered from the @ in a comment, you want to be using the "when a comment is posted to a card by..." trigger

Screenshot 2023-07-26 093327.png 

Quells T July 26, 2023

This works! Thank you very much!!

I went with the rule:

when a comment containing "@" is posted to a card by anyone, add member @person-A to the card, and add member @ person-B to the card

Using just "@" as the trigger is a bit broad, but my board only has 2 members, so it's fine.

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