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Having issues, Trello won't load

Michael Bartnett September 3, 2024

This is what I see when I try and open the Mac OS app

Screen Shot 2024-09-03 at 1.09.48 PM.png

2 answers

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Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 4, 2024

Hi @Michael Bartnett and @Cesc Obradors 

That looks odd.. Did you tried something obvious stuff which is restart, restore local data or reinstall the app? 

https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/

 

 

Cesc Obradors September 4, 2024

yes, tried closing app, restarting system and reinstalling and it still cannot load.

Possible root of the problem: I have macOS Monterey (12.7.5) and cannot update OS because later updates are incompatible with my system.

Michael Bartnett September 4, 2024

Yes, tried restarting app/machine, uninstalling/reinstalling the app several times. 

 

Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 6, 2024

So it all started suddenly? It was ok before? It indeed might be a OS problem.. @Michael Bartnett How about you? Do you have compatible system? 

Cesc Obradors September 6, 2024

it started suddenly and it seems that, as of today, it ended suddenly.

Not sure if the system updated Trello automatically but now it seems to be solved for me.

Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 6, 2024

Oh.. wow! that is interesting.. How about you @Michael Bartnett ? 

Michael Bartnett September 6, 2024

The issue appears to have resolved for me as well.

0 votes
Cesc Obradors September 4, 2024

I have the same problem. Any way to fix this?

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