HELP! My wife just created a Trello account and entered the wrong email address!

My wife just opened a Trello account under the wrong email address.  As she clicked Submit I noticed it.  We liked her account name and want to see if we can preserve it; else, we could possibly get some crappy name.  

 

ACCOUNT NAME:  valerie.yager

TRUE EMAIL ADDRESS:  valerie@myglowspa.com

 

Is there anyone that can repair this or are we screwed?

 

Please advise.

 

thanks,

Brent

2 answers

Adding:  this was done on her iPhone, so launching the app again didn't preserve the (incorrect) email address and so we weren't able to add a new one and remove the old one.

0 votes
Maarten Cautreels Community Champion Aug 22, 2017

Hi Brent,

If you can login to the account (not sure if verification is required), you could try to add/change the email.

If not, it's probably best to get in touch with the Trello Support team.

Best,

Maarten

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 20, 2019 in Trello

Using Trello To Facilitate Skillsharing

I work with a lot of really smart people, and chances are, you do, too! Our company encourages learning, even outside of things that relate to our jobs, so a friend of mine and I decided to find a wa...

307 views 1 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you