My wife just opened a Trello account under the wrong email address. As she clicked Submit I noticed it. We liked her account name and want to see if we can preserve it; else, we could possibly get some crappy name.
ACCOUNT NAME: valerie.yager
TRUE EMAIL ADDRESS: valerie@myglowspa.com
Is there anyone that can repair this or are we screwed?
Please advise.
thanks,
Brent
Hi Brent,
If you can login to the account (not sure if verification is required), you could try to add/change the email.
If not, it's probably best to get in touch with the Trello Support team.
Best,
Maarten
Adding: this was done on her iPhone, so launching the app again didn't preserve the (incorrect) email address and so we weren't able to add a new one and remove the old one.
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