HELP! My wife just created a Trello account and entered the wrong email address!

My wife just opened a Trello account under the wrong email address.  As she clicked Submit I noticed it.  We liked her account name and want to see if we can preserve it; else, we could possibly get some crappy name.  

 

ACCOUNT NAME:  valerie.yager

TRUE EMAIL ADDRESS:  valerie@myglowspa.com

 

Is there anyone that can repair this or are we screwed?

 

Please advise.

 

thanks,

Brent

2 answers

Adding:  this was done on her iPhone, so launching the app again didn't preserve the (incorrect) email address and so we weren't able to add a new one and remove the old one.

0 vote
Maarten Cautreels Community Champion Aug 22, 2017

Hi Brent,

If you can login to the account (not sure if verification is required), you could try to add/change the email.

If not, it's probably best to get in touch with the Trello Support team.

Best,

Maarten

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