Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,553,474
Community Members
 
Community Events
184
Community Groups

Guest status not updating when I select member

Hi there, 

 

I am trying to set up some new employees as members, but even though I have chosen "Member" on the dropdown menu on the right (as you can see in the screenshot) they still show as "Guest" or "Invited as Guest".  How do I fix this? 

 

Trello.jpg

1 answer

0 votes
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 08, 2023

Hi @Leá Are these employees existing Trello members?  I recall it won't update that status until they have verified their Trello (atlassian) account

Thanks for you response! I can check to see if they have actually verified their accounts, but all of them are now in Trello and have edit access, but they still show as guests.  Does it even matter if they have access? 

Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 09, 2023

Ahhhh, I didn't spot this the first go round:

Trello.jpg

They are board members but they are workspace guests, that means they haven't been added to the workspace.  They have full member rights on the board but they as workspace guests they cannot see any workspace info, just the boards they are members of.  This is all perfectly fine and normal.

Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 09, 2023

This is incredibly helpful, thank you so much!  That did the trick! 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events