Github power up not working

David Feetenby June 28, 2023

Good afternoon, i'm having lots of trouble using the github powerup. It is enabled on the board and working fine for other users. However, mine is simply not working. I have authorised it, as i can see in my github. But, when i go to add a branch/commit etc. It still shows the 'Link your github' option. When i click this, it just loads a blank white pop up which then closes and nothing else happens.

I have tried deauthorising the app in github and reauthorising it through trello, however the problem just persists.

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Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 30, 2023

Hey David, 

Since there are currently no other reports of this issue on our end, I believe troubleshooting your browser would be the best path, 

Make sure you're using a [supported browser like Safari, Chrome, Firefox, or Edge|https://help.trello.com/article/735-what-browsers-and-mobile-platforms-does-trello-support]

Could you clear the cache and cookies? This could solve problems like the one you described, this article has more details about it: https://support.atlassian.com/trello/docs/trouble-attaching-from-google-drive/

Let me know if it works. 

David Feetenby July 3, 2023

This fixed the issue 

Like Theodoro Reato likes this

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