Github power up not working

[Malavika Ramprasad]

This issue happens intermittently. I am not able to add Github details such as PR's, branch etc. or even view those details present in a trello card. As you can see below, it says loading, and does not show the github details.

[Tobe Osakwe]

I took a look at the browser console for this issue. It seems like the Github Power-Up is getting a 403 error when requesting information about pull requests from GitHub.

I have already disabled and re-enabled the Power-Up, as well as refreshing the page.

When I re-enabled the Power-Up, I saw GitHub's OAuth confirmation screen again, so this means I have already followed steps 1-3 of Jireh's answer.

[Jireh]

Hi,

Sorry to hear this is happening for you. Could you try the below things to see if any of them help you solve the problem?

1. Refreshing the page.
2. Disabling and renabling the Power-Up.
3. Removing your personal settings from the Power-Up and re-authorizing your GitHub account with it.

If none of those help, show a few screenshots of any errors that appear in the developer console when the card is loading? Also, does this happen for all cards with GitHub attachments, or only certain GitHub links?