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Get "Group message conversation won’t unfurl here for privacy reasons." with Slack Poser-Ups



I integrated Trello And Slack by adding the "Slack" Power-Up.

Then I created a card from a slack message on Slack app.

And I open the created card and see the message like below.

Screen Shot 2022-09-16 at 17.10.50.png

This only happens only for some slack channels and no problems with other channels.

Does anyone know how to solve this problem?

1 answer

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 20, 2022

Hi there, 

We are probably stumbling in Slack permission on your environment, I just tested it with a private and a public channel and I didn't face a problem. 

Could you check with your admin for your permission - sorry, we don't know which permission could potentially create this problem you'll need to check with them - and if you don't find anything open a ticket and we can discuss your environment, the slack channel you're facing this problem, etc...

Have a nice week!

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