I have a board that only I work on and I do not receive alerts to GMAIL about Due dates.
I got the email when I sent the TRELLO test email, so everything is technically correct and I do not understand why I do not receive the rest of the alerts on my board.
Hi @הגר לוי ,
We would like to thank you in advance for being part of our Trello community and we will try to solve your problem / need in the best way possible.
Hi @הגר לוי,
Since you are receiving the test notifications (https://trello.com/test_notifications) in your email and your email notifications (https://trello.com/your/account) are set as "Change notification email frequency" / "Instantly", then you probably are not watching / following the correspondent card.
In order to receive email reminders when you set the Due Date of a specific card, you must to be a card member and/or be watching the card.
Note: when you add yourself or other board member to become a card member, it automatically start watching the card. When you set the due date reminder, it might take some minutes (up to 15 min) until you receive the email reminder.
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