Error with the yellow color in Trello

joelqp1
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September 24, 2024

Creating rules to add and remove labels, when adding a yellow label to one list and removing it in another list, the rule wasn’t executed.

In the rules panel, the rule to add the yellow label is named "dark yellow" (I understand that "dark yellow" refers to the black text, as the color is a bright yellow). When creating the rule to remove that same label in another list (through the user interface with the dropdown, meaning I cannot force it to say "dark yellow"), the rule shows it as "yellow" when it should be "dark yellow" for it to work properly. I believe the issue lies in the dropdown of the user interface. I tested using the color "yellow" (with white text), and in the rule, both colors (yellow and dark yellow) appear as yellow - yellow.

My user interface is in Spanish.

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Brittany Joiner
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September 24, 2024

@joelqp1 requesting some assistance from the support team on this ticket as Im not entirely sure what's happening here, but you might want to provide some screenshots of how the automation is set up and what the label options are! That would help. 

You should be able to access the same label options for the add/remove options. Are you saying that you are seeing different options?

joelqp1
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September 24, 2024

cap trello 1.JPGimage.png

 

When I create the rule to delete these two labels (yellow and dark yellow) in the rules panel both are "yellow" so only one of them is deleted.

 

It has nothing to do with them having the same name, the error persists with different label names.

Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 24, 2024

Hi @joelqp1 , welcome to the Atlassian Community!

Thanks for taking the time to send that bug report to us!
After some testing on our end, we were able to reproduce what you're seeing and have now opened up a new bug report that you can find right here: 
TRELLO-674

As of right now, I don't have an ETA on when this fix will be released, as it depends on various factors such as the team’s backlog and the complexity of the bug itself. That being said, with the link I sent above, you should be able to watch this issue by clicking on Start watching this issue.

As a workaround, you can create the rules through the Automation panel, which you can access from the board menu.

Thank you @Brittany Joiner for escalating and sending the initial troubleshooting steps!

Brittany Joiner
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2024

Glad to hear that!! @joelqp1 would you mind accepting this answer since it's this is the current resolution (that way if someone has a similar question they know there's an answer in here!)

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