Error while attempting to upgrade

Kristen Reyes
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January 16, 2025

Hello,

 

I was trying to upgrade and it says -

 

 

"You need permission

Request access from your administrator."

 

I am the owner of - so I am just confused? I can't request assistance because I need to be a paid user- and I can't become a paid user because of the erorr.

 

1 answer

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Brittany Joiner
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 16, 2025

@Kristen Reyes do you know if your company is part of an enterprise plan? Perhaps your domain is associated with an enterprise 

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