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Email reminders not working

chris turner
chris turner
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Apr 04, 2023

In Trello I'm setting due dates for cards within boards which I've setup. I've given due date, set the card to watch, card says complete, set the board to watch, but still don't get email reminders. Really frustrating - have just missed an important deadline due to this.

 

If Trello is no good for this, can anyone suggest an alternative software program?

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Rodolfo Moreira
Rodolfo Moreira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 05, 2023

Hi Chris, Welcome to the Atlassian Community! 

To ensure that you receive notifications from Trello, it's important to verify your settings. Please visit https://trello.com/your/account and confirm that your email notifications are set to be delivered "instantly."

If you have already verified these settings and are actively watching the card, yet still facing issues, kindly create a new support ticket so that our team can further assist you in resolving the problem.

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