Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Email on all updates with custom field?

We need to be able to send an email to 1 email address when any board card is updated, completed, checklist, attachment added, anything is done to a card?  We need to include a unique id in it so we can link it to our other software.  Like a serial number or some back end id for each card that is unique to it.  I assume there is something that Trelo has that identifies that?

Also, we have a custom field that we would like to pass in this email, do you know how to pass a custom field? 

1 answer

0 votes
Garrett Atlassian Team Sep 13, 2019

Hey @Sam Boyer 

Using a Custom Field is definitely your best bet for referencing that unique ID. The challenge however is getting that data into an email. 

Currently, there won't be a way to include that ID in a native Trello notification email. So instead I'd recommend using either Butler or Zapier to pass that along.

With Butler, you can set up rules to watch for a specific action to occur on a card, which would in turn send an email notification including the custom field. Here's an example of how that would look using a Custom Field Variable:

Screen Shot 2019-09-13 at 5.05.04 PM.png

The caveat is that you would need a rule to cover each action that occurs on those cards.

Alternatively, you could explore setting up a zap that would watch for any changes made to a card on your board then send an email with that card's relevant Custom Field data.

Feel free to explore both of those options. Hopefully that will help!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

330 views 10 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you