Email notifications

[Potenti_elles Formation]

Hello,

I'm sorry if the question has already been asked, but as my English is not very good, I prefer to ask again. I want to use Trello as a task manager in collaboration with my colleague. When I assign her a task, she doesn't receive an immediate email notification to inform her that a task has been assigned. It only works when the due date is approaching (2 days or less). I'm looking for a way for her to receive an email on her personal email inbox immediately when I assign her a task, conveying this information. I thought this was something naturally integrated into Trello. Thank you for your help.

[Mike - Dreamsuite Consulting]

Hello @Potenti_elles Formation 

By default, email notification is set to Periodically

This is a user setting so your colleague will have to set this in her account...

1. Click on the notification bell
2. Click the 3 dots
3. Change Notification email frequency to Immediately

https://support.atlassian.com/trello/docs/receiving-trello-notifications/#Notification-emails-and-preferences 

[Potenti_elles Formation]

Hello @Mike - Dreamsuite Consulting 

Thank you, we have already activated that on each of our sides. It doesn't work either. We have also checked the spam folder and nothing...