You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi!
We're running a premium version of Trello at our company, about 30-35 users. One big reason for us going for the premium version was the possibility of making the more advanced checklists, where you can assign different users to specific assignments.
The problem that we're experiencing right now, is that we aren't getting any email notifications. Some of us also stopped getting email notifications overall, although the settings are okay. Do you have any suggestions for solving this problem? And yes, we have checked in the junk mail, and the notifications haven't ended up there.
Kind regards
Johan
Hi @Johan Aldrin ! Welcome to the community :) what are you expecting to be notified of? If you're expecting to be notified when you're assigned to a checklist item, or checklist item due date reminders, these aren't covered yet in Trello's default notifications https://help.trello.com/article/793-receiving-trello-notifications
If you're watching cards/lists/boards and activity is happening in those cards that's included in the above guide (e.g @mentions, card movements) and you're still not receiving notifications, maybe check out this guide here to see if it helps https://help.trello.com/article/740-notifications-are-not-working
I'll check out the guide to see if we can make it work.
Regarding the checklist item due date reminders, do you know if there's a feature coming up soon?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Johan Aldrin I checked out the roadmap and I couldn't see any mention of improved notifications around checklists, but I do remember hearing mentions from the Atlassian team that it's on their radar. You can always ask them directly via https://trello.com/contact#/
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Hannah! Thank's for the help! I have made contact with the Trello team, and they are apparently working on it. :-)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.