So we have a Zapier zap adding cards to our Trello board when files are uploaded to Box.com. The filename is set as the card name.
Usually we could click the hyperlinks in the email notifications within Outlook 2016 for Mac and they would open the card in our default browser. Now it seems you've changed the format of the hyperlinks from:
The change from dash (-) to full stop (.) causes Outlook to believe a file is being downloaded and promts us whether or not we'd like to proceed with the download instead of opening a broser window.
Is anyone aware of a workaround?
That's definitely an inconvenience. I am not a user of Outlook 2016, so I don't know if there's a setting in there that can be changed. However, you can fix this via Zapier! It will be a bit of setup work, but it will get the job done.
What you want to do is open your Zap that creates the card from the file. We're going to add another step to the end, after the step that makes the Trello card.
Click the plus sign to add a step at the end, and then find the Zapier Text Formatter tool. Then set it up like this:
This splits the Trello card name before the period in the file extension, and then only keeps what appears before it. So your card name will essentially just lose the file extension, which should make the URL behave properly.
Let me know if this helps or if you have more questions!
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