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Email forwarding to email-to-board doesn't create new cards.

I have set up an email on my domain to forward both to my Trello board's email-to-board and to my personal email address.

All the emails come through to my personal email address, so I know it's forwarding.

And I can email the email-to-board address directly and see that cards do indeed get created.

...But emails forwarded to the email-to-board address don't seem to work.

1 answer

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Iain Dooley Community Leader Aug 19, 2020

@Jason Blum what system are you using to forward the emails automatically? 

@Iain Dooleyah thanks - it's actually just Hover.com, forwarding to two emails: the first to a Trello board and the second to my personal address.  The second always comes through.

Iain Dooley Community Leader Aug 21, 2020

@Jason Blum Hmm I can't think of a good reason why they wouldn't show up, other than that the IP address is blocked from delivering somehow. Some things I'd try:

1) Set up a forward that only forwards to the Trello board address without also forwarding to your personal address

2) Set up a forward to a different board, and/or to an individual card

3) If none of that shows any promise, go back to trello.com/contact and submit the question to Trello rather than to the community (maybe do a walkthrough of your setup using a Loom screencast)

@Iain Dooleywell I appreciate your trying to sort it out, but I guess the problem is obviously on Hover's end.  I spent some time with their support, and tried various combinations of new email-to-board emails, different boards, and nothing really worked.  Since they did forward to gmail, I just set it up to do that, and created a rule in gmail to forward on to trello.  Silly, but it works.  Thanks for your help!

Like Iain Dooley likes this

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