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Email created card doesn't trigger automations

The cards created by email have different behave than the cards created in the board or by API.

Email created doesn't trigger scripts but the same script is triggered by API created cards

It happens with my own scripts, by IFTTT, by Zappier, by blockspring script, etc.

someone have an idea of why

Thanks

1 answer

0 votes
Iain Dooley Community Leader Nov 15, 2018

@Ruben Centineo the webhook notification sent by Trello when a card is emailed is different from the one sent when a card is created. Probably the integrations that you're using haven't taken that into account.

Thanks Iain,

what you mean with "haven't taken that into account."?

If I write the code how can I get this notification?

Iain Dooley Community Leader Nov 18, 2018

@Ruben Centineo this is the notification I get on the webhook subscribed to a board when I email a card in:

https://gist.github.com/iaindooley/1cd3974d8c74f011d3e11caaac57759c

notice that the translationKey attribute is "action_email_card"

Here is the notification I get on the webhook subscribed to the board when I create a card:

https://gist.github.com/iaindooley/776a217b47ac619f77dddb884acadb14

notice that the translationKey attribute is "action_create_card"

So whatever is processing the webhooks to react to cards being added needs to take into account both of those options when determining if this is a "card created" notification.

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