Due times cant be set

Lorraine
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November 20, 2024

For the last 2? weeks I have had a problem changing the due time on cards. The due time gets stuck on a time and then one cannot change the time. 

For example, the due date is 2024-11-21 at 11:00. But the card is for some reason stuck at 14:00. So it doesn't matter how many times I type in 11:00 - it does not save it. The saved times, remain stuck at 14:00.

It does not always happen, but then it happens. Last week I managed to fix a card, but I don't know what I did that did the trick.

I don't think it is because of copying. It may be if I recently used the same time repeatedly.

1 answer

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 22, 2024

Hello, Lorraine

Welcome to the community

I wasn't able to reproduce the issue, but I saw a similar ticket on our support requests, In order to make sure we’re starting with a clean slate, we need to do a check up on your browser first. I'm sorry if some of these steps are redundant, but having all the info in one place helps us troubleshoot more quickly.

Please see the article Troubleshooting browser issues with Trello for detailed instructions on troubleshooting any problems with Trello in the browser.

You can also test on incognito mode first to see if it works

Let us know how it goes, and if this helps to resolve the problem!

Kind Regards
Alisson
Trello Team

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