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Due Date automation not triggering

Merlita Fawcett
Merlita Fawcett Apr 04, 2023

I've added "Due Date Automations for my board but the 2 rules/automation below are not triggering the actions. Please advise?

1. 2 days before a card is due, move the card to the top of list "Due NOW"  
2. on the Sunday of the week a card is due, move the card to the top of list "Due this Week", and send an email notification to "my work email address" with subject "Due THIS WEEK!" and message "check the Trello board and have a great day!"

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Carolina Lopez
Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 05, 2023

Hi Merlita,

The rules seem correct, so I suggest checking the logs and seeing if there are any errors that may explain why they didn't work. If you still don't find out why it's not working, you can create a ticket so the Trello Support team can investigate further. The ticket can be created here: https://trello.com/contact

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Merlita Fawcett
Merlita Fawcett Apr 06, 2023

Thanks, Carolina, I will do that!

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