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Does anyone know how I can contact a representative by phone?

sofia.tchitacov
sofia.tchitacov
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August 25, 2022

I'd like to speak to a representative by phone to help answer some questions but can't find a number or even an email. Does anyone know how I can reach someone? it's to review pricing and certain features.

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Brant Schroeder
Brant Schroeder
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August 25, 2022

@sofia.tchitacov Welcome to the Atlassian community

I would assume that Trello support is like other Atlassian support tiers and you would need Enterprise support to request a phone call.  This is done in the support system on the issue that you submitted.  

I would suggest that you submit a support issue on this page and see if someone would be able to reach out and discuss your questions with them.  https://trello.com/en/contact#/ 

You can also post questions here and the community could do our best to answer them.

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Brittany Joiner
Brittany Joiner
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August 25, 2022

This is correct!

Like • Laura Holton _ACE Rotterdam_ likes this
Ava Hill
Ava Hill
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March 11, 2024

There is no option at the above link for billing issues. I was charged an annual fee on a free account.

 

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Brittany Joiner
Brittany Joiner
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March 12, 2024

@Ava Hill do you see any of these options? 

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