Hey @Tonia Mercer
Unfortunately with Trello, this is not an option. You can only reach out to them via their contact form. I know some companies (Atlassian included) will provide a support call after you submit the ticket and they determine you need that level of support. That's on a case by case basis though so I cannot confirm for you.
Sorry I couldn't be more helpful!
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
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