Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Disappearing notification badge on Android phone

I am finding the trello notification badge appearing on the android phone lock screen, then disappear after 1 second.  It doesn't even persist ini the notification window.  Similar the red notification number flashes to a count of 1 when it receives a new notification, but then disappears after a second.  The only way to view the notification Issue to click into the Trello app ono the phone.  This problem does not exist with our iPhone devices - the notifications are persistent until we physically swipe them off.


We have gone through all the notification settings for the Android Samsng device, trello app at each notification function level to be on, and the settings for the trellis account.  Also disabled any battery monitor or sleep settings for the app.  


Has anyone else experienced the disappearing notification badge issues for trello on Android?  Thank you.

1 answer

0 votes

Hi Joe, I'm from the Trello Support team.

I have responded to the ticket you have raised with us about this issue in our internal support portal and will communicate with you through the ticket on our portal. 


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

87 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you