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Didn’t receive a confirmation email

Harlei Keaton
Harlei Keaton Nov 16, 2022

I don’t have a confirmation email, and it won’t let me do things on the app for my job and i’m really unsure how to resolve this. I’ve looked through my emails multiple times, and one of managers showed me on his phone where it says I need to confirm my email before i’m allowed to do anything on the board. 

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 21, 2022

Hello, Harlei!

Since we're going to need more details regarding this situation, can you open a request with Trello support directly? Important data like your e-mail and stuff will be necessary to check. You can open it in the link below.

 

http://www.trello.com/contact

 

Kind regards
Alisson
Trello Team

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Brant Schroeder
Brant Schroeder
Community Leader
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Nov 18, 2022

@Harlei Keaton Welcome to the Atlassian community

I would suggest reading this KB and seeing if you can resolve your issue. https://support.atlassian.com/trello/docs/not-receiving-confirmation-emails-or-password-reset-emails/ 

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