Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Description has gone

Sarah I'm New Here Aug 27, 2020

Assuming it's gone forever as I had 3 lines moving after I made changes. Assuming because these 3 lines never stopped it failed to reach the Trello server, is that the case? Anyway, I'm still trying to retrieve the previous description. When I refreshed my trello page all of my changes from the last 24 hours had disapeared.


 I'm following this process to retrieve a description. When  I enter the Card ID in it just comes out with a blank page and on the right it says View source with a plus and minus symbol next to it and a cog symbol


when I click on the cog  symbol on the right it says


chklaanhfefbnpoihckbnefhakgolnmc is blocked

Requests to the server have been blocked by an extension.


  • Try disabling your extensions.



What do I have to do please to regain my description? Thanks


Instructions for recovering a description

  1. Get the card ID for the card. This is included in the URL of the card, after the /c/—e.g. hpAcP7IS is the card ID for
  2. Using Chrome, install the JSONView Chrome Extension. Alternatively, install the JSONView Add On for Firefox.
  3. Log into Trello in Chrome or Firefox.
  4. Go to[card ID]/actions?filter=updateCard:desc, replacing [card ID] with the card ID you noted above. 
  5. Look for data.old.desc for the old descriptions

2 answers

0 votes
Iain Dooley Community Leader Aug 27, 2020

@Sarah instead of using the extension, just go to the URL indicated with the correct card ID and copy/paste the output here then click "Format":

0 votes
徐靖 I'm New Here Dec 28, 2020

Here you can format it . 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

846 views 14 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you