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Description has gone

Assuming it's gone forever as I had 3 lines moving after I made changes. Assuming because these 3 lines never stopped it failed to reach the Trello server, is that the case? Anyway, I'm still trying to retrieve the previous description. When I refreshed my trello page all of my changes from the last 24 hours had disapeared.

 

 I'm following this process to retrieve a description. When  I enter the Card ID in it just comes out with a blank page and on the right it says View source with a plus and minus symbol next to it and a cog symbol

 

when I click on the cog  symbol on the right it says

 

chklaanhfefbnpoihckbnefhakgolnmc is blocked

Requests to the server have been blocked by an extension.

 

  • Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

 

What do I have to do please to regain my description? Thanks

 

Instructions for recovering a description

  1. Get the card ID for the card. This is included in the URL of the card, after the /c/—e.g. hpAcP7IS is the card ID for https://trello.com/c/hpAcP7IS/814-multiple-log-in-credentials
  2. Using Chrome, install the JSONView Chrome Extension. Alternatively, install the JSONView Add On for Firefox.
  3. Log into Trello in Chrome or Firefox.
  4. Go to https://trello.com/1/cards/[card ID]/actions?filter=updateCard:desc, replacing [card ID] with the card ID you noted above. 
  5. Look for data.old.desc for the old descriptions

2 answers

0 votes
Iain Dooley Community Leader Aug 27, 2020

@Sarah instead of using the extension, just go to the URL indicated with the correct card ID and copy/paste the output here then click "Format":

http://jsonviewer.stack.hu/

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