Description Field

[Tracy]

Hi Is there a character limit in the description field?

[Stephen Wright _Elabor8_ · Accepted solution]

Hi @Tracy 

Yes - the limit is 16,384 characters :)

Ste

[Tracy]

Thank you.  Can this be upgraded through the packages 

[Stephen Wright _Elabor8_]

Hi @Tracy 

Not that I know of - I tested this on a Business Class board.

16,384 characters is quite a lot from a reading perspective - when generating text to test this, it was ~2500 words on average.

I would consider at larger sizes whether the information could be split out into multiple cards or multiple custom fields (using the "custom fields" power-up) to make it easier to digest :) - or stored in a Knowledge Management tool, like Confluence.

Ste

[Tracy]

Thank you appreciate the information.

[melissa.s]

Hi @Stephen Wright _Elabor8_ , I was doing some testing with this and I am able to sync the Description field via ServiceRocket from a field in my Salesforce org that has >32,000 characters. All the characters synced from SF -> Jira without any issues. Do you know how to find the true character limit?