Customer support contact

Yadav Darshan March 30, 2022

Please provide customer support department phone number or email id for direct discussion...

2 answers

2 accepted

0 votes
Answer accepted
Suvradip Paul
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 30, 2022

Hi @Yadav Darshan ,

Is it for trello only? If yes, then please contact for email support - http://www.trello.com/contact. Please find the details with support hours and availability here - https://help.trello.com/article/835-trello-support-hours.

rdy2trvl May 23, 2022

So, I've been trying to login to my Trello account and received a message to contact them. But I can't find any way to contact them. When I emailed support@trello.com, I got an automated response saying I need to use the above-noted trello.com/contact URL to contact support BUT it just takes me to a landing page so I can read through all their "support" articles. I have a lot of info on Trello that I need access to. Help, please!

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 24, 2022

Yes, you need to go via the contact page, but you don't want to click on the first link you find in there (which says "visit help").  Read further for their "contact support" link (which requires you to log in, ideally with the Atlassian account you use to log into Trello with)

0 votes
Answer accepted
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 30, 2022

Hi @Yadav Darshan,

Welcome to Atlassian Community!

Atlassian support cannot be contacted via phone, you have to submit a request via their website, https://support.atlassian.com/ 

Yadav Darshan March 30, 2022

@Mikael Sandberg 

thank you for support

you can give me a mail id for discussion..

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 30, 2022

It's the same for email, you have to go via the support sites.

For Trello only, see the site Suvradip linked to.

For all other Atlassian products, see the site Mikael linked to.

Yadav Darshan March 30, 2022

@Nic Brough -Adaptavist- 

 

thank you so much for your support

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events