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Custom fields not available

We have several boards and at some boards (see below) the power-up Costum Fields is disappeared and at other boards we can still use the Power-Up. All the boards were used by August 24th.

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Fabienne Gerhard
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Sep 06, 2021

Hi @milene_langeslag 

Please have a look on the pricing model you can finde here. To me it looks like some of the boards are probably part of minimum Standard pricing model to be able to use custom fields. 

Check out the workspace of the boards and you will see in the settings what kind of pricing model you have here. 

Hi Fabienne,

We have the free workspace but at the Atlassion Community your collegue told me that when we had the Custom fields on the boards before August 24th this field would be available after that date for free workspaces.   

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Hi, Milene.

I have the same problem, custom fields on one of my boards disappear when I move cards to the second board. I cannot switch on this power-up on the second board.

For me, this is kind of a shitty trick - to give people ability to use custom fields for free and then to take off this ability without even any notice. Looking for alternatives for Trello now.

BTW, there's a 3rd party power-up "Amazing Fields" which is better than Trello's "Custom Fields", but it won't appear on mobile version of Trello...

Allen -Amazing PowerUps-
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May 06, 2022

The  Amazing Fields powerup does provide a path forward for basic uses cases.  It lets you add fields that support forumulas, custom styling, formatting, and more. 

On a free plan it lets you store basic data and then when you need support for things like butler automations, you can link the amazing fields to custom fields and use them for whatever you want.  (this also allows it to work with mobile and integrations like zapier)

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