Connection to Google Drive via Powerup doesn't work

Caspar Christophe Løndal Ejsing November 11, 2024

 

Connection to Google Drive via Powerup doesn't work.

When I try to add Google Drive through Powerup it let's me add it without a problem.

But when I'll open a ticket and I see "Google Drive" under Power-ups and press "Attach a file", Trello will open a window in a new fan where it will ask you to connect to the Google Drive account.

When I try to do that, Google dismisses my request on the grounds that "This app is blocked... This app has tried to access valuable personal data from your Google account.

I have tried to remove Trello + Atlassian from my Google Account Third Parties... yet it doesn't work.  

Capture d’écran 2024-11-11 à 16.51.22.pngCapture d’écran 2024-11-11 à 16.51.51.pngCapture d’écran 2024-11-11 à 16.52.02.png"

1 answer

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 12, 2024

Hello, Caspar

First of all, so sorry to hear about your experience!

We are aware of this issue and are working with Google to fix it. I have added you to the existing bug report we have open for this issue: TRELLO-756

As a temporary workaround, you can disable a Power-Up and paste links to your Google Drive in the cards. These links will automatically show as Google Drive attachments due to our native integration with Google Drive attachments, as shown in the picture below.

image-2024-10-30-12-17-17-165_2024-11-08T09:27:49.363Z.png

Disabling the Google Drive Power-Up will not cause any loss of data to your Drive files, and all Drive attachments on cards will remain.

I have added this ticket to the bug report as an internal comment for our engineering team to see and reference if needed as well as align priority. I would also encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when the ticket is updated by our development team, you'll be notified via email.

Apologies for the inconvenience caused!

Let me know if this brings up any new questions.

Kind Regards
Alisson
Trello Team

Caspar Christophe Løndal Ejsing November 13, 2024

Hey Alisson,

It's not that big of a deal. Manual linking to Google Drive files works okay for now.
Thanks for the status.

 

/ Caspar

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Tony DAlessandro
I'm New Here
I'm New Here
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December 17, 2024

Google drive is not working in trello

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