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Comments missing

Amy Cornett
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 1, 2023

Why is the "Comments" section at the bottom of cards missing on some boards and not on others? (Click here to open and see images)

trello comments don't work.pngtrello comments work.png

1 answer

1 vote
Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2023

Hi Amy,

Thanks for reaching out!

On those boards where you are unable to comment on cards, it's likely you are an Observer.

Observers can only comment on cards if the board settings allow it (which is configured by a board admin).

If you need to comment on those cards, you'll need to ask the board admin if they can either make you a normal member of the board or change the board settings to allow Observers to comment on cards.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara
The Trello Team

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