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Comment recevoir les notifications des rappels programmés par mail

Aline
Aline
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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Oct 10, 2023

Je voudrais recevoir par mail une notification lorsque je sélectionne une date sur une carte mais je n'y parviens pas. Est ce possible ? 

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 11, 2023

Hey @Aline - welcome to the Community!

I'm not quite sure what you're trying to be notified for. I recommend having a read through the help doc Receiving Trello notifications so you can understand when it is expected that you'll receive a notification. 

With that in mind, can you elaborate on what you're trying to be notified about? 

I'll also note that you'll never be notified for something you did, for instance, if you set a due date on a card you're watching, you won't be notified for this. However, if you are a member of a card or watching a card that has a due date reminder upcoming, you will get a notification. 

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Aline
Aline
I'm New Here
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Oct 12, 2023

Bonjour @Alex Waite , merci pour votre réponse, C'est exactement ça je veux reçevoir un mail sur les cartes que je regarde dont un rappel est à venir, mais pour l'instant je ne reçois le rappels que lorsque je suis sur Trello ( avec la petite cloche qui s'affiche) mais je ne reçois pas le mail....

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 12, 2023

Hey @Aline - I can see we're successfully sending you emails from Trello. Can you check your spam folders to see if they're landing there?

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