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Change the Admin

PRINCESS
PRINCESS Feb 14, 2023

Hi,

would like to check about following issues:

1.If we can change the Admin 

2. we need the invoice for 10 people but currently it shows 7! could you please check the status and reply back.

waiting for your kind cooperation.

PRINCESS

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 15, 2023

Hi @PRINCESS - welcome to the Community.

We cannot solve either of these issues for you in the Community.

If you need to change the admin of a board or workspace, your best bet would be to reach out to the current admin and ask them to make that change for you.

If you're being billed for seven people, this is because you have seven billable users in the workspace you upgraded. 

If you have any questions about this, please raise a ticket at https://trello.com/contact and we'll sort this out for you. 

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PRINCESS
PRINCESS Feb 17, 2023

but the current admin actually wants to change her position to be given to someone else at the moment and does not know how to do that! where we can find the process? any clue?!

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 19, 2023

@PRINCESS - as I said in my previous reply, if you have any questions, please reach out at https://trello.com/contact

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