Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change Email address to one, that already exists?

Hi,

my Atlassian/Trello account is registered to Email 1. I wanted to change email to "Email 2". Then I received a mail, that Email 2 is already associated to a different account.

But I never created an account with my Email 2. I typed the Email 2 in the login field - hoping I could reset the password. But I only received a mail, which says I should verify my Email 2 to finish my setup of the account.

So how can I switch my existing account to Email 2? Verify Email 2, then delete the account and try again?

Thanks in advance!
Chris

1 answer

1 accepted

2 votes
Answer accepted
Laura Holton Community Leader Jan 14, 2022

Hi @Christof Ortmann 👋

Welcome to the Community! Given the issue you have between the two email addresses I would raise this directly with Trello Support. To help, you can raise a support ticket here >> https://trello.com/en-GB/contact

I hope this helps and gets resolved quickly for you 😃

All the best,

Laura

Thank you, Laura! I created a ticket.
Chris

Like Laura Holton likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristjan Geir Mathiesen - Origo for sharing the picture of Taco having fun with his new friend...

519 views 19 20
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you