Card Cover Text Colour and Markdown Issues

[EV]

Good Morning,

Since the new recent update of the improved version of trello cards, I am experiencing the below issues which are seriously ruining my entire workflow:

• Card Cover Text Colour Setting - whenever I display a custom picture as my card cover, I select the white text colour option, but the trello mobile version does not change to display the card cover title in white text (it only displays the dark grey text colour for every single card cover title across every single board that i’m using). I need to display the white text colour for every card cover title so I can clearly see the name on all my the cards, as dark grey makes it nearly impossible to read the card cover titles on the mobile version. (the desktop version works as normal, this issue is only on the mobile version)

• Markdown - I edit my entire board comments on the trello mobile version and use markdown consistently. Whenever I use the header markdown (###) for creating various different heading sizes in the comments section on any list, the markdown does not change on the desktop version, instead the desktop version just displays the actual markdown syntax (#####) on every comment, on every board i’ve applied the markdown to without changing the header sizes.

I’ve attached two screenshots for each issue (desktop version & mobile version screenshots) 

Please can someone kindly get back to me with a solution to resolve the issues, this would be greatly appreciated 

P.S having no direct customer support for free trello users is absolutely DISGRACEFUL BEHAVIOUR

[EV · Accepted solution]

Trello has fixed this bug in the recent software update version 2024.23

[Dreamsuite Mike]

Hi, 

I cannot replicate this in the Android app.

Have you tried deleting app data?

https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/ 

[EV]

Good Afternoon Mike,

Thank you for responding, much appreciated, yes I have completely deleted the trello app on my Iphone, re downloaded the app, updated my Iphone IOS version, and cleared the trello cache to be 100% certain it was not due to any of the above.

Card Cover Text Colour - what I have noticed is this issue only occurs if you have updated to the latest recent trello mobile version, and you are running your trello account in the DARK THEME (the white text colour for card cover titles works as normal ONLY if you are running your trello account in the LIGHT THEME). So I assume this must be a bug within the dark theme setting on trello’s software back end.

Please would you be able to check if this is the case on your device? Do you know anyone within the community who would be able to help further?

Markdown Syntax - I have literally just figured this out. When using the header markdown (###), you need to ensure that there is a space left after the previous break line (- - - )

Ive attached two screenshots for card cover text colour, and one for the markdown fix.

Praying someone from Atlassian can sort this issue ASAP!

[Dreamsuite Mike]

I just followed your steps and for the Android app and there are no issues.  

If you haven't already used the Trello premium Trial, upgrade using the trial then raise a support request... 😉

[EV]

Legend - i’ll do just this. It’s definitely an Iphone issue as I’ve had three other people running their trello accounts on iphone and they have the same dark theme issue with card cover text colour showing in white