Cannot click Bitbucket "power up"

[Carl Emmoth]

We have a bitbucket account and was testing the Trello board. 2 problems:

1. The trello board never loaded and showed a blank screen
2. A few months later we tried again and it loaded. When
   1. Open a pre made issue
   2. Click bitbucket "power up", nothing happens 

[Farah Idayu Othman]

Hello Carl Emmoth,

Welcome to the Atlassian Community!

Can I know whether it stucked at a "Loading.." message?

You can try copying the current board to a new board and see whether it solves the issue.

Thank you.

Warm regards,
Farah