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Cannot allow iOS push notifications for Trello in iOS settings

Clément PATIN
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March 2, 2023

Hello everyone,

I think it is not really an issue but I cannot allow Trello push notifications in iOS.

- I did allow notification in the Trello App

- I do receive notifications within the Trello App

- but no Push, I see the notification only when I open the Trello App, within the App

 

In iOS settings/Notifications/  , the Trello App does not appear in the list of Apps, so I cannot authorise Notifications, or configure them.

 

In iOS setting/Trello/ , there is no "Trello Settings" available. Therefore there is no "Notification" switch button.

 

Does anyone know this issue ?

 

Thanks :)

1 answer

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CC
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 3, 2023

I noticed this too, what worked for me is to:

  1. Delete and reinstall the app
  2. If you see a screen to Enable notifications, click Allow

If you don't:

  1. Open a board with more than one member (a shared board)
  2. Add yourself as a member of any card by pressing the join icon at the top - it looks like a person with a + symbol
  3. A screen asking to Enabled notifications should appear, if so, click Allow

We've raised with the iOS team as well. Let me know if this doesn't work for you!

Clément PATIN
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 3, 2023

Thank you Cody it works now !

I used your delete/install method and everything is fine.

Thx again

Like CC likes this

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