Cancelled account; got billed again

[Janet Craig]

I cancelled my Trello account, received a confirmation, but was just billed again. Have tried to contact billing support through the link in the billing email but am having submission errors. Could someone from billing please contact me?

[Darryl Lee]

Hi @Janet Craig ,

It's very sad to learn you are leaving Trello and also the negative experience of this issue.

Would you mind reaching out to Trello Support in a private/incognito mode of your current browser or try on a different browser for this request?

Hope this helps.

Kind regards,
Darryl Lee
Support Engineer, Atlassian