Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Cancelled account; got billed again

I cancelled my Trello account, received a confirmation, but was just billed again. Have tried to contact billing support through the link in the billing email but am having submission errors. Could someone from billing please contact me?

2 answers

1 vote
Darryl Lee Atlassian Team May 12, 2022

Hi @Janet Craig ,

It's very sad to learn you are leaving Trello and also the negative experience of this issue.

Would you mind reaching out to Trello Support in a private/incognito mode of your current browser or try on a different browser for this request?

Hope this helps.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

0 votes

Hi, I need to cancel the account and the billing too but was just billed again. Please help me because we don´t use it

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events