Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,154
Community Members
 
Community Events
165
Community Groups

Cancelled account; got billed again

I cancelled my Trello account, received a confirmation, but was just billed again. Have tried to contact billing support through the link in the billing email but am having submission errors. Could someone from billing please contact me?

1 answer

1 vote
Darryl Lee Atlassian Team May 12, 2022

Hi @Janet Craig ,

It's very sad to learn you are leaving Trello and also the negative experience of this issue.

Would you mind reaching out to Trello Support in a private/incognito mode of your current browser or try on a different browser for this request?

Hope this helps.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend  B...

2,342 views 28 40
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you