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2 answers
Hi @Birgit ! Welcome to the community :) if you type out the @mention in your email, it should translate over to Trello just fine. The only thing is you'll have to memorize what people's usernames are. If it's just one or two usernames you have to remember, that might be fine, but if there's a large number of usernames you're using, you might want to save them to easily use. I know Gmail has saved responses you can choose from, so that's one way to quickly insert an @mention.
Alternatively, it might actually just be easier to open the card and just reply directly there.
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