Can't remove board creator from board

We recently had a team member resign who had created several boards on our team. I do not seem to be able to remove her from the boards she created: 

Screen Shot 2017-04-24 at 11.41.35 AM.png

There's a little blue double "^" oo the bottom of her icon, and as shown above there is no "remove user" option when I click on her icon.

What am I missing?

Thanks!

-jennifer

1 answer

0 votes

It looks like the user is the only admin of the board. The user can only be removed from the board, if another admin is on the board (to prevent that the board is without any admin). You can find some steps to recover the board here: http://help.trello.com/article/768-changing-the-admins-of-a-team-or-board

I am the team admin. She was a team member who created the board. As a team admin I am not able to administrate a board within the team?  

That sounds pretty broken. 

Here are some screenshots.

For context, the example board (one of several Sara created being affected by this behavior) is "Marketing Strategy," and it's part of the "InPlay Marketing" Team. 

I am the team admin, and shown as "Jennigma." 

InPlay Marketing Team page: 

InPlay Marketing team.png

Marketing Strategy showing Sara as unremoveable:

Marketing Strategy cant remove.png

InPlay Marketing Boards page showing Marketing Strategy as one of the boards:

InPlay Marketing Boards.png

Link to the board: https://trello.com/b/YVFbvtAl

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Sep 11, 2018 in Trello

There’s a Power-up for That!

So you’re using Trello at work, at home and to track your new DIY crafts. The family and co-workers are all on board and everything is organized, color coded and has a due date. But still, there’s so...

883 views 3 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you