Can´t log in my account

Marcella Condesso
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September 16, 2024

Hi, I´m Marcella and I´m trying to log in my account but the Verification Code is not arriving in my email account. The account I´m trying to log is my office account, marcella.lima@gallerist.com.br.

2 answers

0 votes
Michael Baskerville
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2024

Hi @Marcella Condesso ,

I can see an issue which would've caused emails to not be delivered - Your mailserver initially replied that your email was not valid and hence future emails aren't sent.  I have resolved this and sent a test email and it looks to of worked.

If you try this again, it should work for you.

 

0 votes
Vronik
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September 16, 2024

Hi

Try talking to the support team for helpn and check your spam folder in the mail

https://support.atlassian.com/trello/

If my answer helped you,
please mark it as accepted so that other people looking for similar problems can find it more easily


Thanks

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