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Can't change my name

I set up this account a long time ago and I am using it actively. I tried to go to the profile page to change my name, but I now can't. My account is linked to Atlassian.


Any ideas?

2 answers

1 vote

Log into with the Atlassian account, and you'll find you'll be able to edit it in there.


You won't be able to edit it if you do not "own" the account.  If the domain the account has been "claimed", it means the owners are now the organisation that claimed it, and you will need to ask one of their admins to update it.

0 votes
Alex Waite Atlassian Team Mar 28, 2022

Hey @Don Patti - adding to @Nic Brough _Adaptavist_'s answer above, the exact page you can edit your Full Name and other profile details from is

If you want to change your username, you can do this at

Thank you. It's odd. It was disabled initially. I was able to go to that page after logging out and logging in and changed my first and last name.

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