Can't change my name

Don Patti March 28, 2022

I set up this account a long time ago and I am using it actively. I tried to go to the profile page to change my name, but I now can't. My account is linked to Atlassian.

 

Any ideas?

2 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 28, 2022

Log into id.atlassian.com with the Atlassian account, and you'll find you'll be able to edit it in there.

Probably.

You won't be able to edit it if you do not "own" the account.  If the domain the account has been "claimed", it means the owners are now the organisation that claimed it, and you will need to ask one of their admins to update it.

0 votes
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 28, 2022

Hey @Don Patti - adding to @Nic Brough -Adaptavist-'s answer above, the exact page you can edit your Full Name and other profile details from is https://id.atlassian.com/manage-profile/profile-and-visibility

If you want to change your username, you can do this at https://trello.com/my/profile

Don Patti March 30, 2022

Thank you. It's odd. It was disabled initially. I was able to go to that page after logging out and logging in and changed my first and last name.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events