Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can't add cover images


I can't seem to add my own images as a card cover image. I can attach the images fine, but when I try to add them as the cover I get the following error:

"Unable to use [file name] jpg as a card cover"

What can I do? 

2 answers

0 votes
Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 20, 2022

Could it be that the images are too large? I'm not sure if this would be an issue or not, but maybe try a smaller image and see if that works

Hi Sharon Bishop!

Have you tried to upload as the attachment and choose the option - Make Cover? 

Or another option is to create New card, then open it and on the right side of the card is option "Cover"/"Upload a cover image". 

If that does not work, try with new account just for the test.



One more option is to choose different file format. 

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events