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Can not receiving confirmation email from trello

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승희SD
승희SD Oct 06, 2022

We are not receiving confirmation email, 1 users of my team are not receiving the confirmation email, once the account is created. Click on send and check spam folder but still.

.. Thank you so much !!!

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 11, 2022

Hey @승희SD - welcome to the Community!

It looks like the affected user's email was flagged by our security filter - sorry about that! I have now removed the flag. Can you ask them to check their inbox for a new confirmation email? They can also trigger it themselves by trying to log in at https://trello.com/login

Now that we've fixed the issue, I highly recommend removing your email from your question - this is a public forum and anyone can access this web page on the internet and see the two emails you've listed. 

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