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Can not receiving confirmation email from trello

승희SD
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October 6, 2022

We are not receiving confirmation email, 1 users of my team are not receiving the confirmation email, once the account is created. Click on send and check spam folder but still.

.. Thank you so much !!!

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Alex _ Trello
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 11, 2022

Hey @승희SD - welcome to the Community!

It looks like the affected user's email was flagged by our security filter - sorry about that! I have now removed the flag. Can you ask them to check their inbox for a new confirmation email? They can also trigger it themselves by trying to log in at https://trello.com/login

Now that we've fixed the issue, I highly recommend removing your email from your question - this is a public forum and anyone can access this web page on the internet and see the two emails you've listed. 

승희SD
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 11, 2022

Thanks :)

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