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I am setting up a fostering service and want to know if Trello would be suitable to use as the service software. I currently only use Trello to set tasks for the team and monitor progress for the task.
Hello @Tay Jiva
I'm the growth manager of Hipporello, a Trello power-up builder company.
We have a solution just suitable for all your needs: Hipporello Service Desk
You can bring emails and forms to your Trello board as cards. You can use already-made forms or create your own. Also, you can communicate with responders directly from the cards and check the analytics of the usage.
We also have a special discount for non-profits. To learn more about the product and claim your discount, you can write to us from the chat on the website.
Trello is a collaboration tool. While you can have forms built to collect data, but having a total of 1200 fields over 40 page form set will make quite challenging to work with the data in the card.
I would try to work out a solution to have the data collection, reporting and analytics outside of Trello with other software tools, use Trello to focus on case management work and integrating essential elements of the data into Trello for collaboration.
There are several questions you have on email and links etc. In general you can but it is will depend on your board design and the work processes you have.