Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,558,898
Community Members
 
Community Events
184
Community Groups

Can I decrease the number of billable users?

Ivan Dilov
Ivan Dilov Apr 22, 2022

When I remove a workspace member, can I decrease the number of billable members/users?

Answer
Watch
Like Be the first to like this
156 views

1 answer

1 accepted

1 vote
Answer accepted
Artemis
Artemis
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Apr 22, 2022 • edited

Hey @Ivan Dilov, welcome! Yes, removing a billable user from your workspace will decrease your next subscription renewal's bill.

Removing a billable user (workspace member or multi-board guest) releases the paid license to use on someone new, but it will not refund the unused license cost back to your credit card. You are not charged for unused seats on your next renewal, and if you want to decrease your next bill, go ahead and remove those unwanted billable users at least 24 hours prior to your next renewal so you aren't charged for them. Hope this helped.

View More Comments
Ivan Dilov
Ivan Dilov Apr 22, 2022

Thanks, Artemis!

Like • Artemis likes this
Reply

Suggest an answer

Log in or Sign up to answer
Trello
Trello
TAGS
AUG Leaders

Atlassian Community Events

See all events