Calendar jumping

[TTgal Accounts]

We have a couple of users who have Windows 11 and are experiencing issues where the calendar jumps when going into Calendar Power-Up.  They are unable to make any changes, or bookings etc..  Both have tried uninstalling & reinstalling the app.  

We have upgraded to Premium.

Please advise on what else they can try to sort this issue.

Thanks.

[Andrea Crawford]

Hi there, 

This is a known issue with the Calendar Power up in Windows. Are they able to use the Calendar View instead of the power up? 

[TTgal Accounts]

Hi there,

Not sure, will get them to try this and let you know.

Thanks.

[TTgal Accounts]

Hi again,

Yes, this is a workaround for now but we would like a resolution to the issue please.

Thanks

Gloria

[TTgal Accounts]

Could you please advise whether there is a solution for this - other Win 11 users aren't experiencing this problem.  The 2 x users currently use tablets so maybe that could be the problem as everyone else has laptops.

thanks.

[Andrea Crawford]

Could you have them try changing their browser size and/or zoom, and see if that helps? I don't have an estimate on when this will be fixed, but I believe as a workaround these adjustments may help. 

[TTgal Accounts]

Hi Andrea,

I will get them to try this & let you know.

Thanks for your help.

Gloria.

[TTgal Accounts]

Hi Andrea,

Both users are now using the browser option & aren't experiencing the calendar jumping issue.  Looks like it was an app user all along.

Thanks,

Gloria.