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Button "open" in dropbox power up


Could you give me some advice, on how to see the hidden options of the "open"  button, when I open in Trello attached dropbox files? For me it looks like in the picture, Trello doesn't show me the options. But for me, it is important to open a file through the dropbox client. 

Tried to update dropbox and use other browsers. Didn't work

1 answer

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Hannah Morgan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2022

@Pavel Milkin welcome to the community :) did there used to be an option to redirect you to the file in dropbox (rather than the embedded version within Trello)?

For me, this is how it looks:


When I select the dropbox logo next to the download button, I just see a blank page. So it seems like there's something weird happening.

I also noticed that in the activity of the card, it gives you a link to the dropbox files - when clicking one of those links, it takes me to dropbox, so that's one way to achieve what you want but not ideal.

dropbox activity.PNG

Someone from Dropbox might be able to help here, but you might be better off posting something on Dropbox's community forum instead.

Hey! thanks for the answer!

something changed indeed because a month ago this window looked like this and everything worked. But anyway thanks for your help, at least I can open my files in browser version of dropbox)Capture.PNG

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